Before you verify
Verification rehearsal
Practise the three steps of the verification video – your face, your document, both together – and check your light, sharpness and framing before the real one.
Nothing is recorded or sent. Your document never leaves your phone.
A face finder runs on your device to check that a face is in the picture. It does not identify you and does not compare faces. Three pictures are kept in memory for your own review and are deleted when you finish, cancel or leave the page. Privacy details
Your browser will ask for camera access. This is practice only: the real verification happens on the partner platform after you register.
Get ready in 30 seconds
- Take your own passport or national ID card – the original. A driving licence is not accepted.
- Open a passport flat on the photo page and take it out of its cover.
- Wipe the front camera lens.
- Face a window or a lamp. No bright light behind you.
- Rest your elbows on a table, so the picture stays still.
- Show your face
- Show your ID
- Face & ID
Your camera gives a low-resolution picture. The front camera of a phone usually shows a document more sharply.
A moderator pauses your video on its sharpest moments. These are yours – look at them the way a moderator would. Tap a picture to enlarge it.
How the real verification works
After you register, the partner platform asks for one live video in three parts: your face, your document, then both together. A moderator watches it, pausing on the sharpest moments, and usually answers within a few hours. So hold each step still for 2–3 seconds. If your video is refused, you can record it again. You need your own valid passport or national ID card.